Understanding Emotional Intelligence
This course is designed to teach the learner about what emotional intelligence is, how and why some people have poorer emotional intelligence than others and what you can do to improve emotional intelligence.
Understanding Emotional Intelligence
Introduction
Learning Objectives
Module 1
What is emotional intelligence?
The Importance of Emotional Intelligence
Module 2
What are emotions?
Stages of Emotional Development
Why Might Someone Have Poor Emotional Intelligence?
Consequences of Poor Emotional Literacy
Emotional Intelligence and Expression in Men and Women
Module 3
Salovey and Mayer’s Four-Branch Model of Emotional Intelligence
Goleman’s Model of Emotional Intelligence
Bar-On’s Model of Emotional Intelligence
Bar-On’s Emotional Quotient Inventory (EQ-i)
Module 4
Emotional Literacy Programs
Module 5
John, 22, IT Software Developer
John, 22, IT Software Developer
Lisa, 18, A-Level student
Lisa, 18, A-Level Student