Course curriculum

    1. How to Volunteer

    2. Introduction

    3. Learning Objectives

    1. Module 1

    2. Module 1: What is a volunteer?

    3. What is a listener volunteer?

    4. Counselling, Therapy and Listening

    5. Module 1 Summary

    1. Module 2

    2. Empathic listening

    3. How to listen empathically

    4. What is the difference between empathy and sympathy?

    5. Active listening

    6. How to maintain your role as a listener and not enter other fields

    7. Helpful active and empathic listening phrases

    8. How to start a conversation

    9. Module 2 Summary

    1. Module 3

    2. Safeguarding yourself and others

    3. Keeping Children Safe In Education 2022 Document

    4. Keeping Children Safe in Education 2022

    5. Confidentiality and data protection

    6. Data protection

    7. Module 3 Summary

    1. Module 4

    2. Crisis management

    3. Crisis management and safeguarding yourself

    4. Module 4 summary

    1. Assessment

    2. How to Volunteer Assessment

About this course

  • £100.00
  • 32 lessons
  • 0 hours of video content

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